All Systems Operational

About This Site

Welcome to the Heinemann Platform Status Center. We continually monitor the availability and performance of our products. Interruptions to service will be posted here. We are committed to providing you with transparent, specific, and timely information. Please bookmark this page or subscribe to receive notification of a service issue.

Please bookmark this page or subscribe to updates. To receive initial notification of a service issue or planned maintenance window, subscribe to updates here.

If you are having problems with a Heinemann platform and there are no active incidents posted here, please try clearing your cache. If the issue persists, visit the Heinemann support page.

Heinemann Flight Operational
Login Operational
Content and Resources Operational
Assignments Operational
Reporting Operational
Fountas & Pinnell Literacy Digital Operational
Login Operational
Content and Resources Operational
Assignments Operational
Reporting Operational
Fountas & Pinnell Online Resources Operational
Login Operational
Content and Resources Operational
heinemann.com Operational
heinemann.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 11, 2025

No incidents reported today.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025
Resolved - This incident has been resolved. Thank you for your patience and we apologize for this disruption.
Feb 7, 19:28 EST
Update - Our teams have begun implementing a solution to restore service to impacted platforms and websites, and www.heinemann.com is once again available for visitors. The next update is targeting 60 minutes from now. Thank you for your patience as we work to restore service.
Feb 7, 17:37 EST
Update - Our teams continue working to restore service, thank you for your patience. Additional updates will be provided here as soon as possible.
Feb 7, 15:33 EST
Update - The local internet service carrier continues working to address this issue and our teams remain in communication with them. Heinemann teams are also working on an alternative solution to address this issue. Additional updates will be provided here as soon as possible.

If you require additional assistance, the Heinemann Technical Support team may be reached at 800-225-5800.

Feb 7, 13:17 EST
Identified - Our teams have determined that this issue is due to an external issue with our Internet Service Provider. We are in communication with them now to address this issue.

If you require additional assistance, the Heinemann Technical Support team may be reached at 800-225-5800.

Feb 7, 11:48 EST
Investigating - We are currently experiencing a service interruption for multiple Heinemann platforms and websites. Our teams are investigating now and additional updates will be provided here as soon as possible.
Feb 7, 10:59 EST
Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.